Frequently Asked Questions

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Q. What is Charity Footprints?

Charity Footprints is a social initiative to make this world healthier, more generous, and a more community-oriented place. At Charity Footprints Inc., we link charitable giving to personal fitness and encourage individuals (or groups) to get healthy while supporting causes close to their heart.


Q. How does it work?

Step 1: Sign up for a Fitness Campaign or create a personal fitness goal (on iOS or Android)

Step 2: Raise funds and/or awareness for the cause

Step 3: Track your workouts (on iOS or Android) and finish the Campaign

Note: You can also use the app to track your fun runs, walks, or bike rides.


Q. Do I have to pay for the mobile apps?

No! The Charity Footprints mobile applications are FREE on both iOS and Android. For more details on the fundraising platform fee, please check out the 'Fundraising' FAQs below.


Q. Where can I use this app?

Our iOS and Android apps can be used anywhere in the world (as long as you have network connectivity, of course!).


Q. I want to support a non-profit that isn't listed in the mobile app. How can I get that organization added?

While setting your personal fitness goals on the app, make sure you check out the search feature (conveniently hidden at the bottom of the featured non-profit partner list). If the organization you are looking for doesn't show up in the search results, please contact us here and we'll try our best to get it listed soon. In the interim, please consider supporting another worthy cause.


Q. What are Campaigns?

Campaigns are running, walking, or biking goals that encourage individuals (or teams) to cover a certain number of miles, in a specific amount of time. At Charity Footprints, we allow individuals, non-profits, and other groups to set-up such Campaigns and help raise awareness and/or funds for worthy causes. List of our live Campaigns is here.

Interested in starting your own campaign? Contact us and we'll get you started in no time.


Q. What are Events & Challenges?

Events: Event is a type of Campaign in which a user pays (charitable donations) to participate. The details of how the donations will be used is governed and defined by the campaign owner.

Challenges: Challenge is a type of Campaign that is free to join. These campaigns are usually backed by prizes, gift cards, bragging rights etc. and can be used for raising awareness for a particular cause, (re)engage with volunteers, and sometimes set-up just for fun.


Q. How do I sign up for a Campaign?

All Charity Footprints Campaigns are listed here.


Q. What is event registration fee & individual fundraising goal?

Event registration is a fee an individual (or team) pays to participate in a paid campaign. This fee is received by the entity that originates the event. Once a participant signs up for a campaign, we provide a fundraising page where more funds can be raised for some amazing causes.


Q. Do I have to finish the entire Campaign distance in a single workout?

Our typical Campaigns give users several days to finish the workout miles. For such campaigns, users have the option to do multiple smaller workouts or finish the distance in one workout.


Q. How can I raise funds during an Campaign?

When you register for a Campaign, Charity Footprints will give you an individual (or team) fundraising page where you can raise additional funds for the campaign.


Q. I just signed up for a Campaign. How do I finish it?

Congratulations on being an amazing person! As next step, simply log in on the Charity Footprints' iOS or Android app and you will see a workout goal in the app. Before you start an activity, turn on the app, select this goal and hit start. Once you are finished, simply save the activity (and feel great about life in general!).


Q. What is event registration fee & individual fundraising goal?

Event registration is a fee an individual (or team) pays to participate in a paid campaign. This fee is received by the entity that originates the event. Once a participant signs up for a campaign, we provide a fundraising page where more funds can be raised for some amazing causes.


Q. How can I fundraise for a cause?

Sign up for a Fitness Campaign or create a personal fitness goal (on iOS or Android). Once registered, we'll generate an individual fundraising page for you where you can invite donors.


Q. What is the cost of using the Charity Footprints App?

The Charity Footprints app is absolutely free for users. You can set up as many personal fitness goal as you want and use the app to track and record your workouts toward these goals. Our mission is to help people stay fit while raising money and/or awareness for the causes they care about.

To cover our overhead expenses, we charge a small 4% application fee on all payments (applicable on registration fee & fundraising). This not only helps us manage our day-to-day operations, but also allows us to reach more users and non-profits.


Q. Is my donation secure?

We know how important your personal information is. Charity Footprints processes all donations through WePay, a PCI compliant and secure leader in the crowdfunding space. You can read more about WePay's promise to security here.


Q. Can I donate for my own goal?

Absolutely! It might seem obvious, but if we had a penny for every time someone asked us this, we could have made a serious dent in eradicating poverty and world hunger.